Due to the COVID-19 outbreak, some orders may see increased time in processing and shipping. We will do our best to provide accurate shipment arrival times based on the information we have on hand at the time. We apologize for any inconvenience if a delay occurs.
We understand that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order online you can expect your order to ship within 1-2 business days! Our business days are Monday through Friday. Any orders placed on Saturday or Sunday will be processed the next business day.
We offer free shipping on orders over $50 (pre-tax) that are being shipped domestically. Orders using our free shipping service are typically shipped via FedEx SmartPost. This service utilizes FedEx to ship it close to your delivery location with USPS making the final delivery. Deliveries using this method usually take seven to ten business days.*
Expedited delivery services are available. Estimated delivery dates on these services is under the assumption orders are placed during business days before 1:00pm (EST). Orders placed after 1:00pm (EST) or on Saturday or Sunday will be processed the next business day. For example, if an order is processed and placed using FedEx 2Day® shipping at 11:00am (EST) on Monday, it will arrive Wednesday or Thursday. If that same order is placed at 3:00pm (EST), it will take an extra day to process, arriving on Thursday or Friday.*
We now offer FedEx HAL for contiguous U.S. orders for our customers who would like to have their shipments held at an authorized FedEx Hold Location. You may select this option at checkout.
The process is convenient and easy. Search for a authorized FedEx Hold Location near you during checkout, select it using the interface and wait for your package delivery notification. Then, just pick up your package at your selected location within five business days. You will need your ID and tracking number to pick up your package. For more information, please call us at
We offer deliveries to all Armed Forces Locations. These shipments are delivered utilizing USPS. To ship to these locations, you will need:
It is not necessary to add specific military formations, for example "1/20 24th Infantry"
For FPO addresses aboard a United States Navy or United States Coast Guard vessel, use the ship's name and hull number
Do not use the state that the distribution hub is in (FL, CA, NY). This may cause delays in package processing and delivery.
With the exception of Armed Forces America and Armed Forces Pacific delivery, Armed Forces Delivery Locations' state field may change to "Armed Forces Africa" during address validation. This updated state selection is safe to submit as your original selection has the same shipping state code as "Armed Forces Africa" (AE)
If you have any questions about shipping to Armed Forces locations, please call us at
Through our partnership with Borderfree, we are pleased to provide an enhanced international shopping experience for customers in over 90 countries, with support for many more coming soon. International shoppers now get the benefit of seeing product prices in their local currency, guaranteed order totals, cost-effective international shipping, and much more. For a list of available shipping countries and shopping currencies, please click on the flag icon located in the header of the website (desktop) or main navigation (mobile). For more information about shipping with Borderfree please reference our Borderfree FAQ page or give us a call at
International order's shipping and return costs are to be covered by the customer. At this time, we are not accepting exchanges but after a return is complete, a second order with the correct product and size can be placed. If for any reason you are not satisfied with your purchase, please contact us at firstname.lastname@example.org or
* Rocky's shipping estimations are made utilizing our carriers estimations. Rocky is not responsible for delays incurred by our carriers.